How long will it take for me to get my order?

We can’t wait for you to get your order! We are making sure that everyone’s orders are carefully packed and shipped in a timely manner. For regular Ground Shipping, our warehouse processing time is currently 2-3 business days before your order will ship. Once your order ships, you will receive your tracking information for the most up to date status of your order, as well as delivery notifications! Please note, nationwide shipping delays are impacting several orders causing many packages to experience longer shipping times. We really appreciate your patience and support as we navigate these crazy times together! 

Ground Shipping: Once your order ships, it will take 3 to 8 business days for delivery in the 48 contiguous United States, based on how far you are from our warehouses in Jacksonville, FL.

  • Estimated delivery time for the west coast is 6-8 business days.
  • Estimated delivery time for Hawaii, Alaska, and Puerto Rico is 10 to 15 business days.

Express Shipping:

Expedited orders must be placed before 11am EST to ship same day.

Once your order ships, it will take an additional 2-3 business days for delivery. UPS does not deliver packages on the weekends.

 

 

Premium Shipping:

Expedited orders must be placed before 11am EST to ship same day.

Once your order ships, it will take an additional 1-2 business days for delivery. UPS does not deliver packages on the weekends. 

 

PLEASE NOTE: Once orders depart our warehouse, orders may experience delays due to the safety measures, increased volume, and staffing issues that all shipping carriers are experiencing in relation to Covid-19. Please reach out to UPS or USPS should you have any questions regarding your delivery status. UPS: 1.800.742.5877, www.ups.com. USPS: 1.800.275.8777, www.usps.com.

For information on international orders, call us at 1.800.439.9564 

 

Orders will not begin processing until the following business day for the below dates.

  • New Years Day: Fri, Jan 1, 2021
  • Memorial Day: Mon, May 31, 2021
  • July 4th: Mon, Jul 5, 2021
  • Labor Day: Mon, Sep 6, 2021
  • Thanksgiving Travel Day: Wed, Nov 24, 2021

    • Our offices close at 3pm EST
  • Thanksgiving: Thu, Nov 25, 2021
  • Christmas Travel Day: Wed, Dec 22, 2021

    • Our offices close at 3pm EST
  • Christmas Eve: Thu, Dec 23, 2021
  • Christmas Day: Fri, Dec 24, 2021
  • New Years Eve: Fri, Dec 31, 2021

    • Our offices close at 3pm EST
  • New Years Day: Mon, Jan 3, 2022